Everything you need to know about making a booking for Fido
Note : All vaccinations must be administered at least 14 days prior to visiting Zimzala.
We strive to provide our customers with peace of mind that their beloved dog/s will enjoy his/her stay in a disease free environment. Our facilities are proudly disease free and we ask your assistance to keep it that way.
Before acceptance of a reservation, guests must be up to date with their annual vaccinations and all dogs must be on an ongoing tick & flea treatment as well as deworming program.
A copy of the "up-to-date" Vaccination Certificate is required for our records and must be submitted in advance with the required documentation. Dog owners that prefer not to vaccinate their dogs annualy, have to provide us with a Titer test certificate that confirms their dog has sufficient disease immunity. Confirm with your local vet that the following vaccinations are up-to-date :
|DHLPP (So called 5 in 1 - Vaccination)||Canine Distemper, Para influenza, Adenovirus Type 2, Parvovirus, Leptospirosis||Once every 12 months|
|Kennel Cough (Bordetella)||Vaccinate at least 2 weeks prior to visist to Zimzala||Once every 6 months|
|Rabies||Required by law||Once every 3 years|
Image of a vaccination certificate as required by Zimzala
As a matter of course we expect your dog/s to be tick and flea- and worm- free. Should we find any traces of the afore mentioned we will immediately apply the necessary preventative remedial treatment for the owner's account. For more information on the various vaccinations for K9's click here.
|1.||Only well socialized dogs with good manners are welcome. Aggressive behaviour is not allowed.|
|2.||By nature, we cannot accommodate dogs of the "Fighting" or "Bull-" breeds when our facilities are busy. However, we do make exceptions for dogs of the above breeds that have a long standing history with Zimzala or during our "low season", when our facilities can adequately cope with the special demands of these breeds.
Note : No paperwork - No reservation !
To reserve and secure a room for your best friend we require the following documentation to be completed timeously and returned to us in advance. It may also be faxed 086 558 7002 or e-mailed to email@example.com
|1.||Zimzala Accommodation Agreement|
|2.||Zimzala Check-In Form|
|3.||Copy of your dog/s vaccination documents|
|4.||Proof of 50% deposit payment|
Upon receipt we will email you with a formal "Confirmation of Reservation" document which also serves as an estimate of the fees payable for Fido's stay.
|1.||Cancel 5 weeks prior to commencement of reservation||All deposit monies will be refunded less R50 administration fee|
|2.||Cancel 21 days prior to commencement of reservation||70% of deposit monies will be refunded|
|3.||Cancel 3 weeks prior to commencement of reservation||All deposit monies will be forfeited|